Terms and Conditions

Please read these Terms and Conditions carefully before purchasing any services or booking an appointment. By purchasing a service or scheduling an appointment with iris.pilates, you confirm that you have read, understood, and agree to these Terms and Conditions.

iris.pilates is operated by Iris Jönsthövel, registered in Norway with organisation number 929 541 014.

Booking and payment

All bookings for private sessions and packages must be made via email. Payment is made at the studio by Vipps or bank transfer and must be completed before participation.

Prices may be changed with prior notice.

Validity of Confirmed Services

The 5-Session Package for private sessions is valid for 6 months.

The 10-Session Packages for both private sessions and Power Reformer sessions are valid for 12 months.

It is your responsibility to use your sessions within the applicable validity period. After the expiry date, unused sessions will be forfeited and are not refundable. Sessions and packages cannot be frozen or extended.

Cancellations and Changes

Cancellations or changes to a session must be made at least 24 hours in advance.

Sessions cancelled less than 24 hours before the scheduled time will be charged in full.

Termination of Services

All purchases are binding. Refunds are not available after purchase, and sessions or packages cannot be transferred to another person. Please note that the right of withdrawal under Norwegian law does not apply once you have attended the first session of a package or course, as the service has then started and been partly delivered.

Responsibility and Risk

Pilates and other training activities involve a risk of physical injury or discomfort. You participate at your own risk.

iris.pilates cannot be held financially or legally responsible for injuries, illnesses, or other health issues that may arise from participation.

You are responsible for listening to your body, participating safely, and following any medical advice or recommendations from your doctor, physiotherapist, or other qualified healthcare professional.

You must inform your instructor of any injuries, illnesses, medical conditions, or other health issues that may affect your participation before the session begins.

Limitation of Liability and Legal Disclaimer

By participating in services provided by iris.pilates, you agree not to hold iris.pilates responsible for injuries, illnesses, or other health issues arising from your participation. Any disputes or claims relating to services provided by iris.pilates will be governed by Norwegian law, where liability is assigned to the extent permitted.

Personal Responsibility

You are responsible for following the instructor's guidance and any safety instructions provided during your session.

If you experience pain, discomfort, or any unexpected symptoms during a session, you should inform your instructor and stop or modify the exercise as necessary.

Changes to Terms

iris.pilates reserves the right to update or amend these Terms and Conditions when necessary. The most recent version will be available on the website.

Payment

By purchasing a session or package, you agree to pay the full amount. Payment can be made by Vipps or bank transfer at the studio.